Friday, 6 February 2015

DHL Express Sub Saharan Africa wins a record number of awards in 2014

DHL Express Sub Saharan Africa wins a record number of awards in 2014The world’s leading international express services provider, has won a record number of external awards for its business in Sub Saharan Africa in 2014 – almost triple that of 2013 – demonstrating the success from its 2014 strategy to create greater service quality and increase employee engagement.

In 2014, DHL Express Sub Saharan Africa received a total of 61 awards from external parties such as government bodies, trade associations and the media. The recognition from industry leaders is a testament of the business’ successes in customer service delivery, employee engagement, contribution to corporate social responsibility, as well as its commitment to provide excellent service quality in the region. This is an increase of 178%, up from the 22 awards received in 2013.

Charles Brewer, Managing Director of DHL Express Sub-Saharan Africa, says that the company’s vision to be The Logistics Company for the World is not just about the strong network and the number of countries or territories DHL is present in, but also how customers and the general public perceive the company. Read More...

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